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Returns

We take great pride in our reputation for quality and excellent value, but in case you are unhappy with the merchandise we offer a flexible and easy return policy.
You are eligible to get a full refund of money in case:

  • We have shipped a wrong product
  • There is a manufacturing defect
  • The merchandise has been damaged during transit, and we are not able to provide you with a replacement
  • We have shipped a product whose expiry date is past the current date.

You are eligible to get shopping/store credits in case: 
For Apparel/ Footwear/ Home linen

  • You are not satisfied with the quality of the product.
  • The size ordered does not fit.

For Fragrances/Deodorants/ Aftershaves /Cosmetics

  • The packaging of the product is damaged
  • Critical product information like - date of manufacture, date of expiry, place of manufacture, is missing.

For accessories like jewellery, watches, sunglasses, belts, scarves, cufflinks, etc.

  • The item has a scratched surface.
  • It is dirty or stained.

Condition of Items:
Items must be unused, unworn, unwashed and undamaged. They must be in their original purchase condition, including the original product packaging, manufacturer's containers, documentation, warranty cards, manuals, and all accessories. Any item that you received with tags attached must be returned with those tags intact. All packaging, including the original manufacturer's containers, must be unmarked and not defaced in any manner. Items purchased as part of a set or multi- item pack may not be returned individually.
No returns/exchanges are possible for the following categories (except in the situations mentioned above)
Accessories, Beauty and fragrances, Home décor, Handbags, Hosiery, Intimates, Jewellery, Leather goods, Swimwear, Sunglasses, Wallets, Watches, Cufflinks and other men's accessories, Luggage, Electronics, Home décor, Toys & Cosmetics. 
How it works:
All you need to do is to inform us within 3 days of receiving the parcel by writing in to us at contact@gorgeousforever.com and sending us an image of the concerned product.
Once you have done that, simply wait for revert email from Gorgeous Forever authorizing the return. In this mail we will inform you of all the relevant information regarding the next steps.
Once authorized by us, the product has to be returned, and should reach us within 7 working days from the authorization mail.
For returning the product

You can courier the product to us and share the tracking details, as soon as it is couriered

 

Preparing the package:

  • Ensure all the tags, warranty cards, packaging material etc are intact.
  • Pack the product in a way to ensure that the reverse transit will not damage the product.
  • Fill up the form sent with the authorizing mail, mentioning the order number, product details, any concerns or queries, etc.
  • Pack the form with the product.
  • Mention the return address clearly.

 

For returning products, the mailing address is:
If picked up by Gorgeous Forever, the package would be traced till delivery to the warehouse, and the customer would be intimated on receiving the same.
If sent by you, the package needs to be tracked by you and delivery to warehouse ensured.

  • We might ask you to share the POD, in case of the package not being traceable, to help locate the package.
  • Kindly bear in mind that the next steps towards a refund can happen only after the package is received at the warehouse.

We would reimburse the return courier charges as per actual cost incurred. To ensure that we share the same information, do send us a scanned copy of the courier receipt as soon as the package is couriered.

  • Your checklist to ensure simple and secure returns:
  • Have I shared my concerns within 3 days of delivery of the product?
  • Have I received the authorization revert mail from Gorgeous Forever?
  • Is the accompanying form fully and completely filled out?
  • Have I labelled my package with the correct address?
  • Have I sent the courier receipt scan to Gorgeous Forever?

One you follow these simple steps, you can be sure of a safe and easy return for your purchases, and rest assured we’ll take care of the details.

 

Gorgeous Forever is a Fashion portal which aspires to fully globalize Indian Fashion. Gorgeous forever is a platform for all Indian designers / manufacturers  to showcase their collections. Gorgeous Forever distinguishes itself as a place for 100% customer satisfaction because each designer outfit sold here is unique and not the usual run-of the- mill product . So you can expect high quality and value for money while you shop with us.